About Arena Tiles and Bathrooms – More Than Just a Tileshop

At Arena Tiles and Bathrooms, we believe your space should be a true expression of your personality and lifestyle. Whether you're dreaming of a serene bathroom retreat, a stylish kitchen, or a stunning outdoor patio, we're here to turn your ideas into reality — effortlessly and beautifully.

We are a proud family-run business based in Uxbridge, West London, supplying premium tiles and elegant bathroom products to homeowners, interior designers, and trade professionals across the UK. Every item we offer is hand-selected to meet our high standards of quality, design, and value.

Our Mission

To make your renovation journey enjoyable and stress-free by offering expert advice, carefully curated products, and outstanding customer care from start to finish.

Why Choose Arena Tiles and Bathrooms?

• Curated Quality: We offer a refined selection of tiles and bathroom fixtures known for their durability, performance, and aesthetic appeal.
• Stylish Solutions: From contemporary vanities to walk-in showers and statement bathtubs, our collections are designed to elevate every space.
• Personalised Support: Whether you're planning a DIY project or managing a full renovation, our in-store and online experts are here to guide you.

Visit our welcoming Uxbridge showroom to browse our inspirational displays or explore our collections online anytime. With Arena Tiles and Bathrooms, you’re not just buying products — you're partnering with people who genuinely care about helping you create a space you’ll love.

Delivery Information – Arena Tiles and Bathrooms

We provide fast and reliable delivery services across the UK, ensuring your tiles and bathroom products arrive safely and on time.

Standard Delivery

• Orders are typically dispatched within 1–2 working days.
• Delivery times range from 3–7 working days, depending on your location.
• For express delivery options, please contact us directly.
• Larger orders are shipped via pallet courier and delivered to a kerbside location.

Delivery Charges

Delivery costs are calculated automatically at checkout based on the size of your order and your delivery address.

Delivery Issues

If you experience any delays or issues with your delivery, our customer service team is here to help. Please get in touch and we’ll resolve it as quickly as possible.

Real Homes. Real Transformations.

Discover how Arena Tiles and Bathrooms has helped homeowners, designers, and builders create dream spaces across the UK.

From luxury bathroom renovations to stylish tiled kitchens and hallways, browse our gallery for inspiration.

Our Gallery is coming soon! Stay tuned.

Frequently Asked Questions

Have questions about your order, tile types, bathroom installations or delivery? You’re in the right place. We’ve compiled the most common questions from our customers to help you shop and plan with confidence.

Product Questions

What’s the difference between porcelain and ceramic tiles?

A: Porcelain tiles are made from denser clay and fired at higher temperatures, making them stronger, more water-resistant, and ideal for floors and high-moisture areas like bathrooms. Ceramic tiles are lighter and easier to cut, making them great for wall applications and decorative surfaces.

Are your tiles suitable for underfloor heating?

A: Yes — most of our porcelain tiles are compatible with underfloor heating systems. We can also advise on the right adhesives and materials to use for safe installation.

How do I clean and maintain my tiles?

A: Use a pH-neutral tile cleaner. Sweep or vacuum regularly. Avoid bleach or acidic cleaners. Clean grout with a mild scrub or baking soda paste. We’re happy to recommend tile-safe cleaning products in-store.

Do you offer samples?

A: Yes, sample tiles are available for most collections. Contact us to order your samples and experience the quality firsthand.

Returns & Delivery

Can I return unopened tiles?

A: Yes, we accept returns on unopened and unused tiles within 14 days of delivery. A 30% restocking fee applies. Items must be returned in original packaging, and return delivery must be arranged by the customer.

What happens if my tiles arrive damaged?

A: If any items arrive damaged, please notify us within 48 hours of delivery. Email photos to our support team and we’ll arrange a replacement or refund quickly.

How long does delivery take?

A: Standard delivery takes 3–7 working days across the UK. Larger or pallet orders are delivered curbside and may take slightly longer depending on your location.

Installation Services

Do you offer installation services?

A: Yes! We provide complete start-to-finish installation services. We work with a team of professional builders and installers on a contractual basis to ensure top-quality results in bathroom renovations and tiling projects.

How does your installation process work?

A: Step 1: Book an appointment with us — either in person or by sending room measurements, photos, or videos.
Step 2: We’ll provide a free consultation and quotation based on your layout and preferences.
Step 3: Visit our showroom to choose products and get design inspiration.
Step 4: We schedule installation with our expert team and manage the project from start to finish.

Can I choose my bathroom products before installation?

A: Definitely. You’re encouraged to visit our showroom to select tiles, bathroom fittings, vanities, and accessories. Our team will guide you through the options and help you create a space that suits your budget and style.

Trade & Business Services

Do you offer trade accounts or discounts?

A: Yes. We support builders, interior designers, and developers with exclusive trade pricing, priority service, and tailored product advice. Visit our showroom to register or get in touch.

Privacy Policy – Arena Tiles and Bathrooms

Your privacy is important to us. This Privacy Policy outlines how Arena Tiles and Bathrooms collects, uses, and protects your personal information when you use our website or services.

What Information We Collect

• Personal Information: Name, address, email, and phone number — collected when you place an order or fill out forms.
• Payment Information: Securely processed through Shopify Payments or trusted third-party providers. We do not store your payment details.
• Website Usage Data: Collected via cookies and analytics tools to understand how visitors interact with our website.

Why We Collect Your Data

• To process and deliver your orders efficiently
• To communicate with you regarding orders, services, or promotions
• To improve our website and customer experience

How We Protect Your Data

• We use secure server software (SSL) to encrypt your personal information
• We do not sell or rent your personal information to third parties

Cookies

Our website uses cookies to enhance your browsing experience and analyse traffic. You can disable cookies anytime through your browser settings.

Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise your rights, please contact us at info@arenatiles.co.uk.

Terms and Conditions – Arena Tiles and Bathrooms

Overview

This website is operated by Arena Tiles and Bathrooms. By accessing, browsing, or making a purchase from our site, you agree to comply with the terms and conditions outlined below.

Orders

• All orders are subject to product availability and confirmation of payment.
• We reserve the right to cancel or refuse any order at our discretion.

Prices

• All prices displayed include VAT unless explicitly stated otherwise.
• Prices are subject to change at any time without prior notice.

Delivery

• While we aim to deliver on time, we are not liable for delays caused by third-party couriers or factors beyond our control.

Returns & Refunds

For information about returning products and requesting refunds, please refer to our Returns & Refunds Policy.

Copyright

All content, images, and designs featured on this website are the intellectual property of Arena Tiles and Bathrooms. Unauthorised use or reproduction is strictly prohibited.